Six new call handlers ​have joined Hertfordshire Constabulary's Force Communications Room at police headquarters.

The new communications operators join a busy Force Communications Room (FCR), where they will be part of a team who respond to emergency and non-emergency calls, webchat and online crime reports around the clock, 24 hours a day, 365 days a year.

On Friday, November 8, family and friends attended a graduation ceremony at police headquarters in Welwyn Garden City, where the group were presented with certificates to mark the completion of their intensive training.

The six new recruits come from a variety of different backgrounds including a former dog groomer, a carer, a technical support officer, a customer service worker, a receptionist and someone with recruitment experience in the construction industry.

FCR digital and innovation manager Richard Wilde said: “I’m delighted to welcome all six of you to the constabulary.

"You will be the first port of call for people in Hertfordshire at a time of need and I know you’ll do your utmost to support them through whatever situation they are facing. I wish you all the very best as you embark on your new rewarding careers.”

Call handlers work flexibly, including weekends, and evenings/nights, to answer emergency and non-emergency calls and direct resources across the county.

The starting salary is £34,329 inclusive of shift allowance, if working full-time.