A new and bigger train station concourse has arrived right on time.
The concourse at Elstree & Borehamwood station has been transformed as part of a £1.5m project and passengers now have the luxury of a ticket hall which has doubled in size.
There are two further gates too meaning rush hour will hopefully be less congested.
Contractor HA Marks Construction has extended the building forward, creating a smart new glass façade.
Station assistant Rachel James and Mr Tyler in the new concourse
The ticket office has also been changed and a new system means those who are queueing won’t be in the way of passengers passing through the station.
Toilets are bigger too and there is now a disabled toilet of the first time.
Serving from one of the three new ticket office windows
There are two ticket machines inside, and one is to be added in the coming day outside to make a total of four machines.
A Nisa shop is expected to open next week and will be 50 per cent larger than it was before.
There’s more to come – work will be done to the station forecourt and a new coffee shop which will sit in a side extension is scheduled to open within the next couple of months.
Artwork celebrating Borehamwood’s screen and film heritage is to return now that some of the work is over alongside the station’s planters.
The temporary ticket office is to be taken away now that the concourse is back open.
Station manager Marc Asamoah said: “I am so excited about the booking hall being open. It looks very spacious and very modern and after all this time of waiting it’s finally happened, so I’m very happy for our customers.”
Thameslink project manager Paul Best said: “It has been a challenging scheme so far. We had some problems with the condition of the ground for the foundations but with everybody pulling together and the work of our contractors we’ve managed to hit our deadline. I’m really pleased.”
A secure glass and steel cycle hub to replace around 80 existing bike spaces will follow as a separate project.
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